Customer Service Trainee ( part time)

Are you motivated to get relevant work experience in flexible working hours?
Would you like to join a fantastic and inspirational company where your work has a great value?

If the answer is YES than we are looking for you.
If you would like to be part of something great it is an outstanding opportunity for you:

Gazdasági*
Budapest

Cégbemutató

Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness.Our purpose – Celebrating life, every day, everywhere – has an important role in our company, for our people, our brands, in how we perform and how we create shared value.
Diageo Business Services has been operating in the heart of Budapest for 16 years and provide added value for the company on a global level in the area of Finance, HR, Commercial Support, IT, Treasury and Business Intelligence.
 
 
We are currently looking for trainees for a period of 3 months in part time (20-30 hours per week) or full time to actively participate in the professional activities of our financial and non-financial departments’ daily work.
 
The taste
Support the Internal Communications Lead in all internal communication related activities and also in all Administrative and Organisational tasks that the she is being asked to do.

 

Feladatok

How to serve
  • Responsible for delivering high-level customer service and ensuring on time, in full deliveries
  • To ensure that all customer service related queries are followed up and resolved accurately, efficiently and according to the relevant SLA.
  • To contribute ideas, energy, enthusiasm and support to the continuous improvement of the „Cash Cycle” process.
  • To ensure that internal control procedures are strictly adhered to.
  • Proactively seeking opportunities to simplify/improve the process, raise concerns, share ideas with the Team
  • To assist the Team with ad hoc report requests and to contribute to any other requests

Elvárások

Ingredients
  • Excellent interpersonal and communication skills with stakeholders 
  • Deliver on promises
  • Accuracy and attention to details
  • Looking for and responding to feedback
  • Good knowledge of customers and market specifics
  • Generating ideas for issue resolution and service improvement
  • Positive ‘can do’ attitude
  • Taking ownership for resolution, escalates where necessary
  • Ability to build great relationships with customers
  • Understand and comply with controls in own area
  • Good team player
Cherry on top
  • Easy to reach downtown location
  • Opportunity to climb up on the career ladder
  • We won the Fittest Workplace Award, of course we have a Gym
  • Urban legend is true, we do have a Rooftop Bar
  • Our unique brands are available in our staff shop
  • We live our values and color our lives
  • Gross salary: 1170 Ft/hour

Kapcsolattartó:

Simonits Dóra
simonits.dora@minddiak.hu

Részletek:

MunkakörCustomer Service Trainee ( part time)
Tervezett kezdés dátumaazonnali
Szükséges nyelvismeretangol szóban: középfok írásban: középfok

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